Plans
- Credits: included per month at that tier.
- Concurrent: maximum number of requests the plan can run at the same time.
- Rate limit: maximum requests per second.
What counts against included credits
Every successful request consumes credits based on the action performed and the proxy tier used — see Credits and usage for the full per-action breakdown (basic scrape, JS rendering, residential proxy use, map, crawl, and search).Billing cycle
Plans can be billed monthly or yearly.Upgrade or downgrade
Dashboard → Billing → SubscriptionUpgrading your plan
When you upgrade, the change is applied instantly:- You are charged the full cost of the new plan immediately (billing is not prorated).
- Your renewal date resets based on today’s date.
- Unused credits carry over to your new balance.
- Higher concurrency limits and new credit allocations apply right away.
Downgrading your plan
When you request a downgrade, your current features stay active until the end of your current billing cycle:- Changes take effect on your next renewal date.
- We do not issue partial credits or refunds for remaining days on your current plan.
- You can revoke a pending downgrade prior to the renewal date in your billing settings.
Switching billing intervals
- Switching from monthly to yearly: instant upgrade if you stay on the same tier or move higher.
- Switching from yearly to monthly: instant upgrade only if moving to a higher credit tier.
Invoices
Dashboard → Billing → Invoices View and download invoices for past billing periods, each showing the billing period, plan name, and amount charged.Cancel subscription
Dashboard → Billing → Cancel plan- Access continues until the end of the paid period
- Unused included credits are forfeited on cancellation
- API keys are disabled at period end unless you migrate to pay-as-you-go